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Download the correct installer, run the setup wizard and keep the app up to date before adding your first account.

How to do it

1. Open the Download page and select the Windows or Mac installer.
2. Run the downloaded installer and follow its on-screen steps; accept the requested system components.
3. Open Air Live Drive when installation finishes, then use its update check before configuring accounts.

If Windows reports that Dokan is missing, reinstall Air Live Drive to install the required component again.

On macOS 13 or later, allow Air Live Drive under System Settings › Login Items & Extensions › File Providers so Finder can show your cloud drives.

How to do it

1. Install and open Air Live Drive on a Mac running macOS 13 or later.
2. Open System Settings, then Login Items & Extensions and File Providers.
3. Enable Air Live Drive, return to the app and connect the account so it appears in Finder.

This approval is required only when macOS has blocked the File Provider extension.

Select a cloud service, complete the provider sign-in and connect the new drive to begin working with cloud files.

How to do it

1. Choose Add cloud disk in Air Live Drive and select the cloud provider.
2. Finish the provider's sign-in and permission screen, then confirm the drive settings.
3. Connect the drive and open it from File Explorer on Windows or Finder on macOS.

Add separate drives for personal and work accounts. The free version allows up to three drives and one account per provider; Pro removes these limits.

How to do it

1. Repeat Add cloud disk for each personal, work or client account you need.
2. Use a clear drive name or alias so accounts are easy to identify in Explorer or Finder.
3. Check the Free limits before adding another account from the same provider; use Pro when you need more.

Configure a custom Google OAuth client ID when you need to authorize Google Drive with your own Google application identity, without sharing your password with Air Live Drive.

How to do it

1. Create or select a Google Cloud OAuth client for the Google account or organization that manages it.
2. Copy the client ID into the Google Drive account settings in Air Live Drive when that advanced option is required.
3. Authorize the account in Google's sign-in window; never enter your Google password directly into Air Live Drive.

Choose a shared drive or a cloud folder as the root of a drive when you only need a focused part of an account.

How to do it

1. Add or edit the account that contains the shared drive or folder.
2. Select the available shared drive, or choose the folder you want to expose as the drive root.
3. Save the setting, then reconnect the drive and verify that its top level is the selected location.

Connect a configured account when you need it, disconnect it to hide it, and open a connected drive directly in Explorer or Finder.

How to do it

1. Select the configured drive in the main list and choose Connect.
2. Wait until its status shows it is connected, then use Browse or open Explorer/Finder.
3. When you no longer need it, select Disconnect; the cloud remains configured for the next time.

Set a display name, connect the drive automatically at startup and use read-only mode when files must not be changed from the mounted drive.

How to do it

1. Open the drive's settings from the main list before connecting it.
2. Enter an alias that explains the account, then choose whether it connects automatically when you sign in.
3. Enable read-only mode for reference material and save the configuration before reconnecting the drive.

Mount a cloud with a Windows drive letter, or mount it into a local folder when you need more than the available letters.

How to do it

1. Disconnect the cloud drive and open its Windows configuration.
2. Choose an unused drive letter, or select an empty local folder as the mount point.
3. Reconnect the drive and open the selected letter or folder from File Explorer.

Make a drive available only to the current Windows user or mount it as a network drive. You can also reorder the drive list and review reported free space.

How to do it

1. Disconnect the drive and open its Windows-only options.
2. Choose current-user access for a private drive, or enable network-drive mode when your environment requires it.
3. Save and reconnect, then use the drive list controls to order drives and review the available-space display.

Open documents, images and project files from a connected drive with your normal applications. Saving writes the changes back to the cloud.

How to do it

1. Connect the drive and browse to the file in Explorer or Finder.
2. Open it with the desktop application you normally use, such as Word, Excel or Photoshop.
3. Save your changes and keep the drive connected until the upload is complete.

Copy or save files to a connected drive and review their upload progress. Keep Air Live Drive open until pending uploads finish.

How to do it

1. Copy, move or save a file into the connected drive as you would with a local folder.
2. Open Air Live Drive and check the upload or transfer list while the file is being sent.
3. Wait for pending uploads to finish before disconnecting the drive, closing the app or turning off the computer.

Refresh a drive or folder to show changes made from another device or from the provider’s website.

How to do it

1. Open the relevant folder in Explorer or Finder after the cloud drive is connected.
2. Use Refresh from the file manager or the Air Live Drive action for the drive.
3. Wait for the listing to update, then reopen the folder if you need to confirm new or changed items.

Use the Windows Explorer context menu to create a shared link or open a supported cloud item in its web service.

How to do it

1. In File Explorer, right-click the file or folder in a connected drive.
2. Choose the Air Live Drive sharing or browser action shown in the context menu.
3. Copy the generated link or complete sharing in the provider's web page, depending on the cloud service.

Play supported video or audio files from the cloud without first creating a full local copy. Availability depends on the cloud provider.

How to do it

1. Connect the account and locate a video or audio file supported by both the provider and the player action.
2. Use the online playback action from the file manager or open the item in the provider's browser view.
3. If playback is unavailable, download a local copy or use the provider's own web player instead.

Choose a cache profile, limit its size, select its location, set a folder-list refresh interval and clear the cache when you need space or a fresh copy.

How to do it

1. Open the drive's cache settings before connecting it, then choose the profile that matches your speed and offline needs.
2. Set a safe size limit and select a local cache location with enough free space.
3. Apply the settings, reconnect the drive and clear the cache from the same area whenever a fresh copy is needed.

From Explorer, download a local copy for faster access or remove it to free space. You can also clear cache automatically when disconnecting a drive.

How to do it

1. Right-click a file or folder in the connected cloud drive in File Explorer.
2. Choose the local-copy action to keep it available locally when you need faster or offline access.
3. Use the remove-local-copy action when you are done, or enable cache cleanup when disconnecting the drive.

Enable background uploads to keep working while Air Live Drive sends changes to the cloud, then check the upload list before quitting.

How to do it

1. Open the Windows drive settings and enable the background-upload option when it is appropriate for your workflow.
2. Continue working in Explorer while Air Live Drive uploads changed files in the background.
3. Review the upload list for completed or failed items before you disconnect the drive or exit the application.

macOS manages local file materialization. Use Finder’s Remove Download action to release local space while keeping the cloud file available.

How to do it

1. Connect the cloud account and open its location in Finder.
2. Open or download the files you need; macOS materializes local copies when required.
3. Select a file or folder and use Finder's Remove Download action to release local space without deleting it from the cloud.

Adjust how often Air Live Drive checks cloud folder listings when you need faster browsing or more immediate visibility of remote changes.

How to do it

1. Open the cache or connection settings for the drive you want to adjust.
2. Choose a shorter interval for folders that change often, or a longer interval to reduce checks.
3. Save the setting, then use Refresh manually whenever you need to see a remote change immediately.

Launch Air Live Drive when you sign in and configure selected drives to connect automatically. macOS uses Login Items; Windows can start minimized.

How to do it

1. Open the app preferences and enable launch at sign-in or startup.
2. On macOS, confirm Air Live Drive is allowed in Login Items; on Windows, choose whether it starts minimized.
3. For each drive you need every day, enable automatic connection and test it after a sign-out or restart.

Open the main window, connect, disconnect, browse or refresh drives from the Windows notification area or the macOS menu bar.

How to do it

1. Find the Air Live Drive icon in the Windows notification area or the macOS menu bar.
2. Open the menu to connect, disconnect, browse or refresh a configured drive without opening the full app first.
3. Use Open or Settings from the same menu when you need to change a drive's configuration.

Choose the application language and appearance, then use the Help or About area to check for available updates.

How to do it

1. Open Preferences or Settings from the Air Live Drive main window.
2. Select the language and appearance that you want to use, then save the changes.
3. Visit Help or About periodically, check for updates and restart the application when an update asks you to.

Use a proxy when your company or institution network requires one for Air Live Drive to access cloud services.

How to do it

1. Open the Air Live Drive settings in Windows and locate the proxy configuration.
2. Enter the address, port and, when required, the credentials provided by your network administrator.
3. Save the settings and connect a drive to confirm that it can access the cloud service.

Save your configured drives to a file so you can move them to another Windows computer or keep a backup of the configuration.

How to do it

1. Export the configured drives before changing computers or making major changes.
2. Copy the exported file to the destination Windows computer and install Air Live Drive there.
3. Import the configuration, then reconnect each account if the provider asks you to sign in again.

Use AirLiveDrive.exe to mount or unmount a drive; Pro also enables refresh and cache commands for automation scripts.

How to do it

1. Open Command Prompt or a script on the Windows computer where Air Live Drive is installed.
2. Run the AirLiveDrive.exe command for the configured drive action you need, such as mount or unmount.
3. Test the command interactively before adding it to Task Scheduler or another automation tool; use Pro commands when required.

Set a startup password, protect settings with an administrator password and optionally require it before connecting or disconnecting drives.

How to do it

1. Open the security or administrator-password settings from the Air Live Drive main window.
2. Create a strong password and choose which actions require it, such as opening settings or connecting a drive.
3. Store the password safely and test the selected protection after restarting the app.

On Windows, reinstall Air Live Drive if Dokan is missing. On macOS, enable the File Provider extension in System Settings before connecting drives.

How to do it

1. Check the exact message and confirm that the cloud account can still sign in through its provider.
2. On Windows, reinstall Air Live Drive if the message mentions Dokan; on macOS, enable File Provider in System Settings.
3. Restart Air Live Drive, reconnect the drive and collect logs only if the issue remains reproducible.

Open the Logs view, copy the relevant entries and include them with a reproducible error report when possible.

How to do it

1. Repeat the problem once, noting the approximate time and the action that triggered it.
2. Open the Logs view in Air Live Drive and copy the entries around that time.
3. Keep the log excerpt with the app version, operating system and cloud service so it can be matched to the report.

Use the reporting guide to tell us about a reproducible problem or a suggestion. We do not provide personalized support, but we review the reproducible issues, bugs and improvement proposals you send us.

How to do it

1. First check whether you can reproduce the error and write the shortest sequence of actions that causes it.
2. Collect the Air Live Drive version, operating system, cloud service, expected result, actual result, screenshots and relevant logs.
3. Send that information through the reporting guide. Personalized support is not provided, but reproducible errors, bugs and suggestions are reviewed.